Reporting & Analytics
Eliminate Data Silos and Focus on Expanding Your Business
RMD Services ERP empowers acquiring banks, financial institutions, payment processors, and ISOs with a unified source of truth, enabling informed, data-driven business decisions.
Eliminate Manual Analysis and Focus on Enhancing Customer Management and Driving Growth
RMD Services’ reporting and analytics eliminate the need for manual data integration and analysis in spreadsheets, along with the errors that come with it. It breaks down information silos and integrates disparate systems, providing a unified, comprehensive solution for all your reporting and analytics needs.
Overcome silos of information and heterogenous collections of spreadsheets by consolidating data from key sources and then analyzing and reporting via a single interface
Industry-leading drill down capabilities to allow you to analyze your business at any hierarchy level: portfolio, sales channels, agent, and merchant
Focus on business growth and enablement via analysis of lead management, sales funnels/pipelines, merchant onboarding, etc
Get proactive by staying atop industry compliance issues, SLAs and your customer base via PCI reporting, TIN reporting, reserve reporting, chargeback reporting, and more
Business Enablement
Manage and Engage All Your Customers Effortlessly with a Unified Interface
RMD Services ERP is a comprehensive digital hub that unifies multiple financial endpoints into a single system, enabling banks, FinTechs, payment processors, and ISOs to analyze and optimize operations through one powerful interface.
Make Smarter Decisions Faster With The Most Robust ERP Payment Processing System
RMD Services ERP is your all-in-one payment processing solution. From sales and lead management to boarding, payments, compliance, processing, and underwriting, RMD Services ERP streamlines the entire payment processing workflow on a single, unified platform.
Automated workflow processes built specifically to save you time and resources, and eliminate human errors
Deal stage tracking from social media entry, onboarding, and all throughout the customer lifecycle
A truly digital application. Gone are the days of managing processes via paper and spreadsheets
A fully white-labeled solution that matches the look and feel of your organization, right down to the URL with a custom domain
Payment Processing
Fast and Simple Payment and Approval Solutions Tailored for Your Business
Streamline payment processing, drive business growth, and deliver a seamless yet powerful payment management platform for merchants, ISOs, and other customers.
Scale Your Payments and Processing Business While Reducing Operational Costs
RMD Services ERP is a comprehensive payment processing management platform designed for a client-centric experience. From sales and onboarding to payments, compliance, processing, and underwriting, RMD Services ERP streamlines the entire payment processing lifecycle on a single, unified platform.
Eliminate delays and streamline payment processing via near real-time approvals and payment processing
RMD Services offers a robust collection of API integrations with third-party data sources, providing a single interface to manage all aspects of approvals and payment processing.
Drive profitability and eliminate human errors due to manual data entry with smart workflow automations and processes
Fraud Analysis
Proactively Mitigate Fraud and Manage High-Risk Business Transactions Effectively
Proactively detect, manage, and prevent suspicious or potentially fraudulent transactions across all transactions, portfolios, and merchants, safeguarding your bottom line before issues arise.
Avoid Delays and Losses With Proactive Management, Not Reactive Damage Control
RMD Services ERP is a comprehensive payment processing management platform designed for a client-centric experience. From sales and onboarding to payments, compliance, processing, and underwriting, RMD Services ERP streamlines the entire payment processing lifecycle on a single, unified platform.
Enables Banks and financial institutions to avoid penalties and fines for themselves and their merchants via proactive management of their portfolio
Manage fraud through intuitive account alerts and detailed drill-downs - filtered by sales channels, portfolios or individual merchants
Eliminate manual work and human errors by proactively managing and reporting fraud via a single pane of glass and smart automated workflows
Configurable fraud filters and rule-based thresholds to monitor transactions, payment velocity settings, geographic limitations, and more
Security & Compliance
Robust Multilayered Security and Compliance to Safeguard Your Data
Proactively detect, manage, and prevent suspicious or potentially fraudulent transactions across all transactions, portfolios, and merchants, safeguarding your bottom line before issues arise.
Avoid Delays and Losses With Proactive Management, Not Reactive Damage Control
RMD Services ERP is a comprehensive payment processing management platform designed for a client-centric experience. From sales and onboarding to payments, compliance, processing, and underwriting, RMD Services ERP streamlines the entire payment processing lifecycle on a single, unified platform.
SSL & Encryption
Protecting customer data is what customers and auditors expect. Utilize encrypted traffic security to protect customer and partner information in transit.
DDoS Protection
Scalable, multi-layered cyber-defense against DDoS threats and attacks without the worry of disrupting legitimate traffic or users in the process.
Advanced App Security
Enhanced bot management, API protection and threat intelligence employed to secure applications, third-party integrations and customer domains.
Customer Service
Seamless Communication and Advanced Automation to Accelerate Resolutions
Merchants and independent sales agents deserve top-tier customer service. Your financial organization deserves a customer service solution that meets those high standards.
Comprehensive CRM Capabilities For Exceptional Customer Service and Support
Upgrade from archaic email-based ticketing systems and bare bones functionality to a fintech-grade support system that will allow you to delight your customers while saving sales and support time and money.
Fuse any and all customer touchpoints across teams into a seamless experience for merchants and independent sales agents
Automate and streamline support workflows to ensure timely communications amongst teams and speedy resolution for customers
Stop customer support cases and tickets from “falling through the cracks” with powerful communication tools to improve resolution times
Provide timely in-system merchant communications to avoid penalties and fines via an announcement capability
ERP Integrations
Back Office Integrations That Drive Front-End Efficiency
Eliminate silos of information and disparate systems by bringing all financial and customer information into a single, comprehensive interface.
Complete, Third-Party Integrations
RMD Services ERP offers the industry’s most comprehensive integration suite, transforming manual, error-prone processes into efficient, automated workflows. Say goodbye to logging into multiple third-party systems with this all-in-one, unified solution.
Banking as a Service
Effortlessly open deposit accounts
Issuing as a Service
Build a card program and deploy cards to consumers
Lending as a Service
Make funds easily accessible to your customer base
Payments as a Service
Streamline your customer’s choice of payment options
Resource Housing
Asset Sharing Designed to Simplify Operations and Enhance Communication.
RMD Services ERP’s unique resource center securely stores and provides easy access to a wide range of multimedia content for both internal stakeholders and customers.
Empowerment Through Knowledge
Multi-media content, training tools and resources, all at the click of a button.
Share documents and media content for internal sales teams and support agents or external customers, like merchants or independent sales agents
A seamless, user-friendly interface that saves time parsing through disparate file locations and online storage sites trying to find the correct resource
Lending as a Service
Leverage the smart resource center with the ability to parse or search through documents and assets by types, different hierarchies, and more
Make certain documents available for certain employees and/or merchants and agents based on their respective roles and responsibilities